Following are the terms and conditions that constitute our Shipping Policy.
Shipment processing time
Free Shipping & Standard Shipping
|
Shipping to |
Handing Time |
Shipping Time |
|
US |
1-4 days |
4-7 days |
|
CA |
1-4 days |
4-7 days |
|
UK |
1-4 days |
4-7 days |
|
DE |
1-4 days |
4-7 days |
|
FR |
1-4 days |
4-7 days |
|
AUS |
1-4 days |
4-7 days |
|
Rest of World |
1-4 days |
6-18 days |
Express Shipping
|
Shipping to |
Handing Time |
Shipping Time |
|
US |
1-3 days |
2-3 days |
|
UK |
1-3 days |
2-3 days |
|
DE |
1-3 days |
2-3 days |
|
FR |
1-3 days |
2-3 days |
High Volume Order Delays:
- Customers should expect delays during high volume periods.
- Additional transit days may be needed for delivery.
- Significant delays will prompt contact via email or telephone.
Parcel Not Received:
- Customers are advised to contact the shipping courier with the tracking code if the parcel has not been received after a considerable time.
- The company's team can be contacted via email for further assistance.
Shipping Cost:
- Free shipping is offered on all poster items.
- Express Shipping costs are based on the destination country.
Shipping Providers:
- The company works with over 30 shipping providers, which vary depending on various factors such as the country of production, country of delivery, and selected shipping method.
- AnPost
- Asendia
- Australia Post
- Austrian Post
- Belgian Post
- Blue Dart
- Bring
- Chilexpress
- Colissimo
- Correios Brazil
- Correos
- DAO
- DHL
- DHL Express
- FedEx
- Helthjem
- Major Express
- New Zealand Post
- PSP Pallet
- ParcelForce
- PostNL
- Posten DK
- Posten SE
- Purolator
- RoyalMail
- SF Express
- Ship&Co
- Singapore Post
- Swiss Post
- UPS
- A current list of distribution partners is provided, subject to change.
Wrong Address:
- Shipments returned due to insufficient address will incur reshipment costs at the customer's expense after address verification.
Shipment Confirmation & Order Tracking:
- Shipment Confirmation emails with tracking numbers are sent when orders are shipped.
- Tracking numbers may take up to 24 hours to become active.
- If no tracking information is available after 10 business days, customers should contact the company.
Customs, Duties, and Taxes:
- Mythicwall is not responsible for any customs and taxes applied to orders.
- All fees imposed post-shipping are the customer's responsibility, including tariffs and taxes.
- Customers are advised to contact their local customs office for details on charges.
This information is critical for setting the right expectations for customers regarding the delivery of their orders. Providing clear details on shipping processes, potential delays, and responsibilities in terms of customs and duties can help in reducing customer service inquiries and improving overall customer satisfaction. It’s always best to keep this information updated and clearly communicated across all customer-facing platforms.